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• RDR requires a 60% deposit with submission
of your order.
• Balance of money must be paid in full, BEFORE
the product is shipped.
• Cash, Certified Cheques, Money Orders, Visa*,
Mastercard* and American Express* are accepted.
• All discount offers and coupons must be presented
when project is brought in and will not be honored
after billing is completed - there are no exceptions.
• All prices F.O.B. Toronto, Ontario.
• Customers are responsible for any applicable
freight and courier charges, including charges on
any possible returns or re-shipments.
• All prices are subject to change without notice.
• RDR reserves the right to change prices, colours,
materials, specifications and qualities mentioned
on our price list without notice or obligation.
• All product is subject to 10% over-run or
under-run.
• Customers will only be billed for actual quantities
shipped.
• If a client decides to supply RDR with finished
film for printing, any changes applied to the film
to meet RDR’s specifications will be billed
to the client.
• All CD, DVD, CDR, VHS tapes and audio cassette
which contain cover recordings must have all mechanical
rights, licensing in place prior to manufacturing
• All CD-Rs, tapes, artwork, photos, etc. provided
to RDR by client, remain the property of the client
and will be returned once all outstanding invoices
are paid in full.
• It is not RDR’s policy to return any
masters (CD or film) or product (CDs, cassettes or
vinyl) until all invoices are paid in full.
• No product will be released to our customers
(CDs, cassettes or vinyl) until all non-certified
cheques or all credit card orders have cleared through
the proper channels.
• There will be a charge of $40.00 for any NSF
cheque.
• While RDR will treat the client’s material
with the utmost care, RDR specifically denies liability
for any damage or loss due to fire or casualty, while
said materials are in the care, control or possession
of RDR Music Group.
• Master tapes, film, art work and negatives
will only be held for TWELVE MONTHS from the date
of the most recent order, at which time may be returned
to the customer at the customer’s expense.We
will not knowingly discard or destroy any masters.
• Customer indemnifies and holds harmless RDR
Music Group against loss, damage, cost and expenses,
including attorney’s fees, which RDR may suffer
or be charged with by reason of any claim of infringement
of copyrights or trademarks or contributions under
the Phonograph Trust Agreement or of any claim that
said recording is not the property of customer or
defames or infringes on the right to privacy of any
person, firm or corporation which may be made against
RDR in connection with
production and manufacturing.
• RDR is not responsible for master tapes, CD-Rs
or for original art work. It’s standard industry
practice to have a safety or backup.
• Customer should provide for his own insurance
coverage, as RDR’s policy does not provide protection
for client’s parts in our possession.
• RDR limits liability to return or refund (at
our option) on the services performed, providing that
the product is deemed defective by reason of workmanship
or material.
• If a project is cancelled while in progress,
the client agrees to pay for all services rendered
up to that time.
• No product is replaced, or credit given, more
than sixty (60) days after the client’s receipt
of the product.
• RDR products are unconditionally guaranteed
against defects in quality and workmanship.
• RDR reserves the right to refuse any orders,
for whatever reason it deems necessary.
• Once proofs are approved, the customer will
be charged for any work completed, even if he terminates
the project.
ALL ORDERS ARE SUBJECT TO + OR - 10% ON ALL
PRINTING OF INSERTS AND MANUFACTURING OF CDs, DVDs,
CD-ROMs, VHS OR CASSETTES. |
